Involves the outsourcing of specialized IT services including web design, programming, database management, software & app development, IT Security, Robotics, UX/UI Design, Network Engineering and more. This career pathway consists of seven (7) job groups: Infrastructure, Operations and Support, Sales and Marketing, Software & Applications, Development and Strategy & Governance.


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A 5-year project funded by the Inter-American Development Bank that will provide Jamaicans with access to training and better jobs in the global services sector, namely in knowledge process outsourcing, information technology outsourcing and business process outsourcing.

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