Welcome to the 2nd episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry!

Does it pay to invest in employee training? What is the role of upskilling in the industry? Listen as our host Marjorie Straw, Programme Director for the GSS Project, discusses this episode’s topic, “The Price of Upskilling: Does it Pay to Invest in Employee Training?” with special guests Ingrid Marshall, Associate Director of Organization Development at HGS Healthcare and Hannastia Mattis, Assistant Manager of Operations at HGS Healthcare.

A 5-year project funded by the Inter-American Development Bank that will provide Jamaicans with access to training and better jobs in the global services sector, namely in knowledge process outsourcing, information technology outsourcing and business process outsourcing.

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