The Global Services Sector (GSS) Project is a 5-year project funded by the Inter-American Development Bank that seeks to provide Jamaicans with access to training and better jobs in the global services sector, namely in knowledge process outsourcing, information technology outsourcing and business process outsourcing.
The GSS Project is supported by our beneficiary partners, JAMPRO, the Ministry of Education Youth and Information, the HEART/ NSTA Trust and the Global Services Association of Jamaica (GSAJ).Learn More
My advice would be to keep an open mind. Because of Jamaica's pivotal geographic location, we are poised to become the BPO hub of the Caribbean.
I entered the industry merely seeking employment but realized soon after that there were opportunities to grow and excel, especially since they gravitate to promotions from within.
Take that leap, the journey might just be the most fulfilling one of your life.
Within 1 year and 10 months, I have transitioned from a Team Manager to a Senior Team Manager and now an Account Manager.
There are plenty of opportunities here. Just be patient; you may not get to start from a Manager’s position but you can work your way to a Director by just being humble, improving your knowledge and trying your best to gain as much knowledge as you can.